The case for design and marketing in wealth management

For firms that want to remain competitive and relevant, design and marketing in wealth wealth management are no longer optional.
Trends
The case for design and marketing in wealth management

The world of wealth management is evolving, and quickly. Traditional methods of client engagement are no longer enough in a digital-first world where expectations for personalised, seamless experiences are the norm. 

For wealth management companies that want to remain competitive and relevant, design and marketing are no longer optional. They are essential tools for building trust, communicating value, and standing out in a crowded market.

Changing landscape and client expectations

Wealth is shifting into new hands. With the Great Wealth Transfer underway and an estimated $84.4 trillion being passed down to the next generation, the typical wealth management client is increasingly digital-savvy and mobile-first. These new clients expect more than just sound financial advice. They seek transparency, personalised communication, and consistent engagement.

67% of customers prefer banking with institutions that offer seamless digital experiences

Source: Gitnux 2025 Digital Transformation In The Finance Industry Statistics

Today’s clients look for regular updates, easy access to portfolio performance, and experiences that feel tailored to their needs. For wealth management companies, this means rethinking how they present themselves online and across every client touchpoint.

Why design matters

In this environment, design plays a critical role. A well-designed website is more than just visually appealing. It communicates professionalism, credibility, and trust, all essential in the world of wealth management.

Your digital presence is often the first impression you make on a potential client. Whether someone finds your firm through a referral or discovers your insights online, the quality of that first interaction speaks volumes.

The cost of ignoring design and marketing 

Neglecting design and marketing doesn’t just create a poor user experience. It can actively harm your brand. An outdated or inconsistent digital presence can frustrate users, reduce trust, and lead to missed opportunities in lead generation, brand awareness, and client engagement.

While 70% of new business in wealth management comes through referrals, 81% of consumers still conduct online research before making a decision. Without a strong, cohesive digital presence, your firm could be overlooked, even with a personal recommendation. Source

How forward thinking firms are getting it right

Some firms are already ahead of the curve. The WAM Digital Power List is our curated showcase of wealth management companies that are using modern design and marketing to stand out. These forward-thinking firms understand the importance of engaging design and brand consistency. 

Explore the Power List

Get inspired by the companies that are setting new standards across the industry.

Practical first steps

Getting started doesn’t require a full-scale transformation. Here are a few practical steps to begin your design journey:

  • Start with a digital audit. Review your website, email flows, social media presence, and overall branding. Is your messaging clear and consistent? Are all channels aligned? 
  • Invest in design and branding. A cohesive visual identity builds recognition and trust over time.
  • Develop a content marketing plan. Understand where your audience spends time and start with consistent, valuable content that showcases your expertise.
  • Prioritise mobile optimisation. Given that many users engage from their phones, ensure that your website and digital content are mobile-friendly. Responsive design, simplified navigation, and mobile-optimised performance are all critical.
  • Set clear, design-led goals. Whether it’s increasing engagement, improving time on site, or growing newsletter signups, align your design efforts with specific goals so you can measure their impact over time.
Don’t go at it alone

If your internal team lacks the resource or expertise to lead this transformation, consider partnering with an agency who understands both design and the wealth management space. The right partner can help bring your brand to life, clarify your messaging, and ensure your digital presence supports your growth goals.

Ready to elevate your company’s design and marketing? Let’s talk.